COMPANY


Since our founding in 1995, Ontime Courier GmbH in Munich specializes in national and international Express and Overnight shipments. In 2003 we expanded by adding the special service, internationally, of accompanied stem cell and bone marrow transports. Because of the growth and the importance of this service we decided to form a separate company in 2014 – Ontime Onboard Courier GmbH with locations in Munich and Cologne, Germany.

Since 2003, we have provided more than 18,000 accompanied HPC transports for many acknowledged Registries, Collection Centers and Transplant Centers worldwide.

We offer services from and to each location on the globe. Our goal is to create the best and fastest connection for each individual transport in order to contribute to the recovery of affected patients around the world.

Stem Cells save Lives!

An extraordinary high level of trustworthiness ensures also, that transports requested on short notice will be carried out quickly and reliably from pickup to delivery.

For over ten years, our team stands for the highest quality, with absolute reliability and flexibility. Our renowned national and international customers know to appreciate our celerity, and our individual guidance while being responsible for their transport orders. You will receive your order confirmation within the shortest period of time. We are known for sending courier and travel information within one hour of notice.

We exclusively send out one courier for each patient, donor and transport. This dedicated courier is responsible throughout the entire transport of the transplant, which includes personal pickup at the Collection Center, supervision through all stages of the transport and personal handing over of the product at the Transplant Center. In the event additional couriers are needed for a transport because of medical reasons, we gladly support you with this request.


Our References

The high quality standard to which we commit ourselves reflects in the intensive, long-term partnership we have with our customers.

Numerous national and international Bone Marrow Registries, Collection and Transplant Centers have consigned their life saving transplants to our organization and couriers for many years. Never satisfied with the status quo, we permanently work to improve our service in accordance with all national and international standards and even beyond.

The success of our philosophy of quality is reflected by a continuously growing number of customers, who put their faith and trust in our performance in ordering our services.

Our Team

In order to handle your mission the best way, we support you with a team of experts round the clock, each day of the year. By calling our special emergency telephone number you receive competent support immediately in any matter.

All of our team members frequently receive relevant training, perform transports personally in order to gain further experience and are in permanent contact with their colleagues of the donor and patient organizations. Our clients confirm our office duty competence and high transport service quality by service audits on a regular basis.

When you are interested in our services, please don´t hesitate to contact us – we are ready to work with you!

Ontime Group

Since 1995, when we started our business, our principle is to offer service out of one hand with regard to express and same day courier solutions. We combine customized concepts, individual service and solid transport solutions, with our ambition to perform the best service – each and every day.

Along with the Ontime Onboard Courier GmbH our group consists of two more internationally experienced members – Ontime Courier GmbH in Munich and European Courier Services, LLC in Chicago.

When you are ready to learn more about our services or need an individual transport solution for your shipment, our highly motivated, multilingual team is waiting for your call in order to personally speak with you about our commitment and competence.

 

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